Frequently Asked Questions
Where is Triskeleton based?
We are based in Los Angeles, California, and operate globally.
When will my order ship?
Our products are made to order, which helps reduce waste. Please allow 2-3 days for production and 7-12 days for shipping.
Do you accept exchanges/returns?
We want you to be happy with your purchase, and we have options available if it isn't the case. Please head to our Returns Page for more information and/or to start a return/exchange.
What are the Rare Items?
Rare items are mostly 1 of 1 editions, usually hand-made, and will rarely be restocked if at all. No refunds or exchanges on rare items.
How long does production take?
Production usually takes 5–10 business days before shipping. You will receive tracking as soon as your order ships.
Can I change or cancel my order?
Orders can only be modified or canceled within 24 hours of placement. After that, production begins and we cannot make changes.
Do you ship internationally?
Yes. We ship worldwide. Shipping times and rates vary by location and will be calculated at checkout.
Do you restock items?
Some designs may return in future drops, but many are limited. Once sold out, they may not be restocked.
Do you offer wholesale rates?
Yes. Please feel free to contact us through the Contact Page